Value and Responsibility: Supporting our Ellenbrooke Plus Clients

We make sure clients that purchase consultancy through our Ellenbrooke Plus membership service receive the support they need each month.

Ellenbrooke Plus allows clients to buy dedicated time with a consultant to maintain their management system processes in the long-term.

This is a cost-effective solution for businesses that require a dedicated consultant for ongoing maintenance or ad hoc challenges when required.

“At the end of each month, our team reviews and verifies the balance of Ellenbrooke Plus client hours to make sure our clients are receiving the support they need,” explains Ian Sparks, Management Systems Manager for Ellenbrooke.

“When a client undertakes a new project with us, the project lead consultant is responsible for agreeing consultancy dates, and managing the day-to-day operational consultancy project.

“As a business area lead and budget manager, I maintain an overview for planning and keep our accounts balanced.”