ISO Standards
What is a Management System?
A management system is the framework of policies, processes, and procedures that an organisation uses to ensure it can fulfil all the tasks required to achieve its objectives. These systems help businesses manage risk, meet legal and compliance requirements, improve productivity, and make the best use of their people and resources.
What are ISO Standards and why are they important?
ISO standards are internationally recognised frameworks that help organisations ensure quality, safety, efficiency, and continual improvement. They are important because they provide a structured approach to managing business processes, building trust with customers, and meeting regulatory and contractual obligations.
What certified standards can you help businesses to achieve?
We support businesses in achieving certification to a wide range of ISO standards, including:
- ISO 9001 (Quality Management)
- ISO 14001 (Environmental Management)
- ISO 27001 (Information Security)
- ISO 45001 (Occupational Health & Safety)
- ISO 13485 (Medical Devices)
Our consultants are IRCA-qualified lead auditors with deep sector experience.
Do you offer tailored training on ISO standards?
Yes. We offer bespoke training programmes tailored to your organisation’s needs. Whether you’re preparing for certification, refreshing internal auditor skills, or embedding a new standard, our training is designed to be practical, engaging, and aligned with your business goals.
What are the benefits of ISO Standards?
ISO standards help organisations:
- Foster a culture of continual improvement
- Improve operational efficiency
- Reduce risk and ensure legal compliance
- Enhance customer satisfaction and trust
- Win new business and meet tender requirements
Pricing and Ellenbrooke Plus
What pricing options do you offer?
We offer flexible pricing to suit different needs including monthly subscription (our Ellenbrooke Plus service), invoice and fixed fee.
What is Ellenbrooke Plus?
Ellenbrooke Plus is a subscription service that provides access to a fixed number of consultancy and training days per annum which can be drawn down on a flexible basis. Ellenbrooke Plus provides peace of mind that our specialist team is on hand when you need us most, as well as spreading the cost of support through payment monthly via a Standing Order.
Terms and Conditions
What are your contract terms and conditions?
Our terms are designed to be flexible and transparent. Clients can choose between fixed-fee, day-rate, or pay-as-you-go models. We also offer 12-month retainers with monthly standing orders for those who prefer predictable budgeting. All services are backed by professional indemnity and public liability insurance.
Read our terms and conditions.
About Ellenbrooke
Why should we choose Ellenbrooke rather than another consultancy or purchase an out-of-a-box solution?
We are a purpose and values-driven organisation, wholly owned by a university. This means we are all about delivering quality and excellence and not about the sale
I haven’t heard of Ellenbrooke. Who are they, how long have they been around for?
We have forty years of experience supporting hundreds of businesses of all sizes to develop and improve their management systems – this informs our tried and tested Ellenbrooke Journey to Excellence.
Who would I work with, and do they have experience?
Our consultancy team are industry-experienced practitioners, talk the talk, and walk the walk – this means they understand the challenges facing businesses and can offer trusted, expert advice and workable solutions – we won’t just point out what you need to do, we will help you develop.
Is this service credible?
We are trusted partners of the largest UK UKAS certification bodies, including NQA, BSI, and ISOQAR, and work with a range of other certification bodies, recognising that we offer high-quality consultancy and training that helps businesses meet their verified ISO standards.
How is your approach different?
Our approach to delivery is collaborative and enabling – the Ellenbrooke Way. Our approach to delivery involves our team understanding your business and working with you to develop truly bespoke, living systems, policies, and processes that are embedded in your organisation by working as part of your team. A key part of this is about building your organisational capacity and skills.
How long do your services take?
Depending on the services required it can be a week to an ongoing relationship, with annual check-ins. Most of our clients have developed long term relationships with us, but we do also work on just project by project basis too. It’s up to you. We are pragmatic, straight-talking, and honest, and care about our clients and share their pain, as well as celebrate their successes
How does being a part of the University of Hertfordshire impact your services?
As part of the University of Hertfordshire and Exemplas family, we can help broker access for your business to a range of additional advisory and skills initiatives, often at no cost to your business.