Training

We have a long history of delivering accredited training and qualifications and we are an Approved Centre for the Chartered Management Institute (CMI) and an Approved Training Partner of CQI/IRCA.

Our trainers have many years of industry experience and they bring energy and enthusiasm for their subject to the training room. This means that all of our programmes are highly engaging and will not only give delegates new practical knowledge and skills, but also the motivation and desire to make a real impact back in the workplace.

Courses include:

Management Systems Training – Introductory Level Courses
Introduction to Management Systems
Introduction to Auditing (standard-specific)
Introduction to Stakeholder Communications
Introduction to Problem Solving
Introduction to Risk Management
Introduction to Change Management
Introduction to Product and Service Management
Introduction to Process Design
Management Systems Training – Practitioner Level Courses
Internal Auditor (standard-specific)
Managing Management Systems
Managing Process Performance
Managing Change and Continual Improvement
Managing Problem Solving
Managing Supply Chains
Managing Customer Excellence
Managing Quality Planning
Managing and Influencing Stakeholders
Chartered Management Institute (CMI) Qualifications
As an Approved Centre for the CMI we support our learners to gain recognised qualifications that help them to further their careers and be more effective managers. We work with employers to design and develop in-house qualification programmes that not only meet the training needs of the organisation but also enable the achievement of a qualification for all learners.

We also offer a ‘directed self-study’ route to individuals wishing to gain a qualification in their own time and on a flexible basis.

 

 

Qualifications include:

CMI Level 3 Award in Project Management
CMI Level 3 Award, Certificate and Diploma in Coaching and Mentoring
CMI Level 3 Award, Certificate and Diploma in Principles of Management and Leadership
CMI Level 5 Award, Certificate and Diploma in Management Coaching and Mentoring
CMI Level 5 Award, Certificate and Diploma in Management and Leadership
CMI Level 7 Award, Certificate and Diploma in Strategic Management and Leadership
Bespoke training
We have a long history of working with employers to design and deliver bespoke programmes to improve the performance of employees. We’ve designed and delivered half-day workshops and year-long programmes - and everything in between!

Our expertise lies in creating high-impact, fully participative workshops focusing on improving performance in two areas:

Personal effectiveness – incorporating customer service, time-management, influencing, communication skills, assertiveness and managing upwards.

Management and Leadership – incorporating creating and maintaining high-performance teams, productive conversations using coaching techniques, motivating and getting the best from others, managing poor performance, managing stakeholders, and managing strategically.

As a subsidiary of the University of Hertfordshire we can also put you in touch with the right people if you’re looking for a university qualification, or if you want to discuss a degree apprenticeship.