TCS: 20 Years of Partnership Excellence in Laboratory Standards

Challenge: TCS, a 60-year-old family business manufacturing laboratory reagents and test kits, operates in highly regulated clinical, pharmaceutical, food and water sectors. They needed ongoing support to maintain multiple ISO certifications and achieve new medical device standards.

Solution: Two decades of continuous partnership delivering:

• Ongoing consultancy for ISO 9001 (Quality) and ISO 14001 (Environmental)
• Specialist support for ISO 17025 (Testing and Calibration Laboratories)
• New in 2024: ISO 13485 certification for medical devices
• Quarterly audits and continuous improvement support

Results:

• ✅ 20+ years of maintained ISO certifications
• ✅ Successful ISO 13485 medical device certification in 2024
• ✅ Enhanced access to overseas markets
• ✅ Robust risk management and quality assurance
• ✅ Sustained competitive advantage in regulated sectors

“Ellenbrooke continue to be a long-standing valued partner to TCS. The ongoing consultancy input helps give us the confidence and challenge to continue our own journey of improvement.”

— Sue Brown, Quality and Regulatory Affairs Manager, TCS