Today we had our annual audit with ISOQAR and everything went swimmingly. I want to credit this in part to our consultant.  He is a fantastic and knowledgeable consultant and communicates with assessors and company employees in a professional, courteous  manner.  We appreciate his hard work.

As a market leader supplying fasteners to aerospace customers around the world it is important to demonstrate to our customers our commitment to Total Quality principles. Our Ellenbrooke consultant helps us to maintain not only our ISO9001 certification but also the more demanding EN9120 aerospace standard. Having access to a team of experienced and knowledgeable consultants also means that we have comprehensive and consistent support whenever required.

LHC has benefitted greatly from having been certified to ISO 9001 and ISO 27001. These standards enable us to make the best frameworks for our clients and give customers suppliers and our board the assurance that they need.

Our consultant has been working with LHC to maintain our 9001 certification and was instrumental in preparing us for our ISO 27001 certification which we achieved on our first attempt. He has been fantastic in providing us with guidance and benchmarking our processes to the rest of the industry which helps us innovate and stay ahead in our sector.

When tendering for new business customers often ask for ISO recognition and as such we are now in a better position to win new business since becoming ISO 9001 certified.

Thanks to our trainer we now have a better understanding of how to complete our own warehouse audits. The content was a good mix and we enjoyed the practical training onsite in the warehouse.  Our trainer was very precise and informative and their teaching made things clear giving us a firm understanding of what was required. We would recommend Ellenbrooke.

Our Ellenbrooke consultant has been absolutely fantastic and been entirely instrumental in ensuring that we successfully passed our Stage 2 Audit today. I absolutely could not have achieved this without their input and it has been an absolute pleasure to work with them.

I would definitely like to continue this relationship going forward, along with the annual surveillance visit from BSI.